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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Dildy

May 30, 2025

5  out of  5
rating by Anthony Dildy
"I’ve been with this company for over 14 years including my mother. They are loyal, honest, helpful, supportive, professional and very understanding. They definitely try to give you the best options, deals && their communication is pretty good! They’ve helped me out on several occasions when I’ve had accidents over the years && stood by me. They only went up on rates due to the state I live in. But they’ve always done me justice."
We responded:
"Anthony, thank you for the review. I wanted to thank you for your business all these years. Please never hesitate to call us if you have a question or a claim. Enjoy your weekend and thank you again. Ray"
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Kate Seltzer

May 30, 2025

5  out of  5
rating by Kate Seltzer
"My family has gone to Ray for car insurance for years! Couldn't be nicer or more helpful."
We responded:
"Kate, thank you so much for the kind review. I appreciate you allowing me to be your agent all these years. Please nver hesitate to reach out to me if you have any questions or concerns with your insurance. Take care and thank you again. I hope you have an enjoyable weekend. Ray"
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Randy Reus

May 30, 2025

5  out of  5
rating by Randy Reus
"I've been a client here for decades, and have never had a bad experience. Sheryl is always helpful, as is everyone there."
We responded:
"Randy, thank you so much for the kind words. Sheryl is an amazing teammate and I am glad she was able to help you. I also wanted to thank you for allowing me the opportunity to be your agent all these years. Please never hesitate to reach out if you ever have a question concerning any of your insurance. Take care and thank you again. Ray"
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Stephen Gino

May 29, 2025

5  out of  5
rating by Stephen Gino
"Sheryl is always helpful when I call with a problem. Recently I I had a situation where I inadvertently paid twice. She made calls to the payment center and followed up to verify I received a refund. She is always pleasant when I call putting me at ease."
We responded:
"Stephen, thank you so much for your kind review. Sheryl is an terrific teammate. I wanted to thank you for allowing the Garfinkel State Farm agency the opportunity to work with you on your insurance these past years. Please never hesitate to call us if you ever have any questions concerning your insurance. Take care, thank you and I hope you have a nice weekend. Ray"
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Renee Mayhew

May 28, 2025

5  out of  5
rating by Renee Mayhew
"Eat and his team are phenomenal! They will answer any questions, always very knowledgeable and professional! State Farm is the best!"
We responded:
"Renee, thank you so much. You have been with me since I started and I appreciate you for allowing me the opportunity to be your agent all these years. Take care and thank you again. Ray "
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Rufin Sornapandi

May 27, 2025

5  out of  5
rating by Rufin Sornapandi
"I have been with Ray for my auto and rental insurance for almost 6 yrs now. Very recently, we purchased a SF home and worked with Melissa to get my Home Owner‘s insurance. Melissa was very professional and responsive. I had a timeline to have my quote ready and also had a key requirement from my lenders, that my monthly insurance shouldn’t exceed certain amount. Melissa understood my requirement and provided the quote on time and within the expected range!! I don’t think I can move out of State Farm coz of this amazing team! You guys never failed me! Thank you so much Ray and Melissa!!"
We responded:
"Rufin, thak you so much for the kind review. Melissa is an unbelievable teammate. I am glad she was able to help you. I wanted to also thank you for allowing my agency the opportunity to work with you on your insurance. Take care, thank you again and I hope you have a nice weekend. Ray"
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Bumblebee Brown

May 27, 2025

5  out of  5
rating by Bumblebee Brown
"Setting up my insurance was so quick and easy, Sheryl was very friendly and helpful everything went very smooth. I would defiantly tell my friends to go to State Farm Insurance."
We responded:
"Dear Ms. Brown, thank you so much for the kind review. Sheryl is an awesome teammate and I am glad she was able to help you. Please never hesitate to reach out to the Garfinkel State Farm agency if you have a question or claim concerning your insurance. Take care, thank you again and I hope you have a nice weekend. Ray"
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Petrus Luwak

May 26, 2025

5  out of  5
rating by Petrus Luwak
"Melissa C Burton is very responsive and helpful. She always try to solve our problem efficiently, in polite manner. We were very happy with her service. Petrus Brata"
We responded:
"Petrus, thank you so much for the kind review and I hope you are having a nice Memorial Day weekend. Melissa is an awesome teammate and we are lucky to have her at the Garfinkel State Farm agency. Please never hesitate to reach out if you have a claim or question concerning your auto, home, life or disability insurance. Take care and thank you again. Ray"
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Tiffany Berry

May 23, 2025

5  out of  5
rating by Tiffany Berry
"Informative, expedient, very friendly."
We responded:
"Tiffany, thank you so much for the kind review. Please never hesitate to contact the Garfinkel State Farm agency if you ever have any questions concerning your auto, home or life insurance. Thank you again and I hope you have a very enjoyable Memorial Day weekend. Ray"
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Gail Everhart

May 21, 2025

5  out of  5
rating by Gail Everhart
"Ray Garfinkle and his team are excellent! Extremely responsive & communicative. Personable, pleasant & friendly. From our first meeting, Ray was very informative, presenting options, answering questions honestly. We highly recommend Ray & his team"
We responded:
"Gail, thanks so much for the kind review. I always enjoy talking with you and Jeff. Please never hesitate to reach out if you have any questions concerning your insurance. Thanks again. Ray"
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Stephen Cobb

May 20, 2025

5  out of  5
rating by Stephen Cobb
"Don Collier was excellent in helping me find the best rate for Auto Insurance. The process was simple and all my questions was answered quickly. Thanks Don!"
We responded:
"Stephen, thanks so much for the kind review. Don is an amazing teammate. Please never hesitate to reach out if you have a question or claim concerning your insurance. Take care and thank you again. Ray"
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C Hardy

May 19, 2025

5  out of  5
rating by C Hardy
"I am fairly new to State Farm (about 9 months) and my transition from my previous company was seamless. Every encounter with Ray and today Melissa was handled with such efficiency and know how makes me glad I switched. The customer service they extend to their clients are top notch. They are truly assets to their industry and should offer the way they provide services to their clients as a master class to the other agencies out there."
We responded:
"Ms. Hardy, thank you so much for the kind review. Melissa is a fantastic teammate and we are lucky to have her with us. Please never hesitate to reach out to reach out if you have any questions or concerns with your insurance. Take care and thank you again. Ray "
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craig nichols

May 19, 2025

5  out of  5
rating by craig nichols
"Blind called for homeowners insurance and received excellent service. Competitive rate and the insurance representative was very knowledgeable about my particular needs as a purchaser of a condominium and the payers of protection I should be considering. Melissa stayed in touch through the process with the finance company to keep everything up to date and current, even though the closing date shifted three times."
We responded:
"Craig, thank you so much for the kind review. Melissa is a fantastic team member and we are lucky to have her with us. Please never hesitate to reach out to reach out if you have any questions with your insurance. Take care and welcome to the Ray Garfinkel State Farm agency. Ray"
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Marianne Stack

May 16, 2025

5  out of  5
rating by Marianne Stack
"I’ve been with Ray Garfinkel and his team since 2008. Every interaction with Ray’s office has been a positive one. I’ve had to submit a couple of claims over the years, but mostly my calls and emails to the office deal with less stress-inducing issues. I highly recommend."
We responded:
"Marianne, thank you so much for the kind review. I have enjoyed being your agent since you returned to Virginia. I hope you and your family are all doing well. Take care and thanks again. Ray"
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Glen Allen Home Rentals

May 15, 2025

5  out of  5
rating by Glen Allen Home Rentals
"Melissa has always been a pleasure to work with. She provides quotes quickly and explains everything clearly. The confidence Melissa exudes with the coverage needed is reassuring. Highly recommended!"
We responded:
"Thank you so much for the kind review. Melissa is a fantastic teammate and we are lucky to have her. I also wanted you to know that if you ever have any questions or concerns about your auto, home or life insurance, please never hesitate to call us. Take care and thank you. Ray"
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russell sharry

May 15, 2025

5  out of  5
rating by russell sharry
"Kudos to Cheryl at Ray Garfinkel's office. Cheryl is always a pleasure to work with and provides superior customer service! Thank you Cheryl for your kindness and prompt attention to our insurance needs."
We responded:
"Russell, thank you so much for the kind review. Sheryl is unbelievable teammate. You have been with me since I basically started and I just wanted to say thank you for staying with us and allowing me the opportunity to be your agent all these years. Take care and thanks again. Ray"
Profile photo of Designs by Cheryl Interiors

Designs by Cheryl Interiors

May 14, 2025

5  out of  5
rating by Designs by Cheryl Interiors
"The staff at Ray Garfinkel's office are always extremely pleasant to work with. They make the process so easy and smooth. Don and Sheryl are eager help assist with any questions or concerns I may have, and they do so with great patience. I've been very happy with the customer service received and would highly recommend them for all insurance needs."
We responded:
"Cheryl, thank you so much for the kind review and giving my agency the opportunity to handle your insurance needs these past few years. Don and Sheryl or amazing teammates and I am lucky to have them work with me. Please never hesitate to call us if you need a coi or questions on your auto, home and life insurance. Take care and thank you again. Ray"
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James Thissen

May 14, 2025

5  out of  5
rating by James Thissen
"I have been with State Farm using Ray Garfinkel's agency for almost 15 years now. They have always been fantastic to deal with. Recently I sold/bought a new house and Melissa assisted me with the process of rolling over my home owner's policy to the new place and she was great. I have my car, motorcycle and home with them and have always been pleased. You can't go wrong using them."
We responded:
"James, thank you so much for the kind review. I hope you are doing well. Please never hesitate to call us if you have any questions concerning your auto, home or life insurance. Take care and thank you again. Ray"
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Christopher Gill

May 14, 2025

5  out of  5
rating by Christopher Gill
"I've been with Ray's office since I rolled off my parents' insurance many years ago. Whether it was buying my first home, buying new cars, or adding kids to our policy as they reach driving age, Ray and his team have always been incredibly helpful in advising our family in a prompt, courteous and professional manner. When I recently needed to make some changes to our auto policy, Sheryl provided sound advice and updated documentation before I hung up the phone. Thanks, Team Ray."
We responded:
"Chris, thank you so much for the kind review. Sheryl is a fantastic teamate and we are lucky to have her on our team. Please never hesitate to reach out to us if you have any questions concerning your auto, home, or life insurance. Take care and thanks again. Ray"
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Michael Sieja

May 9, 2025

5  out of  5
rating by Michael Sieja
"Ray, Melissa and the team have provided magnificent service for years. They also recently made a potentially challenging experience with a claim easy and stress free. A+++"
We responded:
"Michael, thank you for the nice review. I understand you had some issues with the last claim and Melissa was very helpful in getting everything resolved. Melissa is a great teammate. I wanted to thank you for staying with us all these years. Please never hesitate to call us if you have any questions concerning any of your insurance. Take care and thank you again. Ray"
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Sheldon Ross

May 1, 2025

5  out of  5
rating by Sheldon Ross
"Ray and team are some of the best full service insurance agents in the business. They’ve supported my family and I for over 20 years and they just keep taking great care of us!"
We responded:
"Sheldon, thanks so much for the review. I enjoyed talking with you the other day. Please never hesitate to call me if you have any questions concerning your insurance. Take care and thank you again. Ray"
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Nia Weeden

April 29, 2025

5  out of  5
rating by Nia Weeden
"Jocelyn and Melissa were so helpful while Ray was out of the office. So patient and helped to remove and add a vehicle for me. I appreciate them. Been with State Farm and this office for years. Even with the doors closing, Jocelyn called me to let me know my vehicle was good to go and sent me what I needed. Thank you"
We responded:
"Nia, thank you so much for the kind review. Jocelyn and Melissa are tremendous workmates. Please never hesitate to call us if you have any questions regarding your insurance. Take care and thank you again. Ray "
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Gary Fakhoury

April 25, 2025

5  out of  5
rating by Gary Fakhoury
"Don -5/5 Ran out of my insurance due to my old insurance agent dropping the ball. Needed to have insurance that day for a meeting I could not miss. Don was professional, courteous and most importantly, timely. He was able to answer my questions and deliver me a quote that worked within my discussed price range. Surely will be my agent as long as he'll have me. Thanks again Don!"
We responded:
"Gary, this is Ray Garfinkel.. Don Collier is an amazing team member and even better person. Please never hesitate to call, email or text us any time if you ever have any questions or issues. Take care, thank you again and I hope you have an enjoyable weekend. Ray"
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Butch Anthony

April 24, 2025

5  out of  5
rating by Butch Anthony
"Great folks and great service. Thanks Ray."
We responded:
"Thanks so much for the review. We appreciate you allowing us the opportunity to be your State Farm insurance agency. Take and thanks again. Ray "
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melinda greene

April 22, 2025

5  out of  5
rating by melinda greene
"My experience today updating my information and making a payment was so easy, Sheryl was so helpful and made sure everything was correct. She answered all my questions and was friendly and professional."
We responded:
"Melinda, this is Ray Garfinkel. Thank you so much for the kind review. Sheryl is an awesome teammate. I wanted you to know that if you ever have any questions concerning any of your insurance, please do not hesitate to call me. Take care and thanks again. Ray "